Hiring: Professional Services Manager II, Dedrone Company: Axon Location: Scottsdale, AZ Job Posted Time: 2026-09-09 18:03:17 Employment Type: Remote Target Skills & Keywords : Go, Rust About the job Experience: •5 years of experience in customer-facing roles (Professional Services, Field Engineering, Sales Engineering, Deployment) Required Skills: •Dedrone Professional Service Manager •, you will ensure successful deployment and long-term success of Dedrone’s smart airspace security solutions, supporting customers ranging from law enforcement to enterprise clients. While some pre-sales engagement is expected (e.g., demos, configuration guidance, RFP support), your •primary mission is post-sales execution •driving deployments, managing customer onboarding, and building sustainable UAS detection programs. •You will be the face of Axon/Dedrone during the most critical moments: program creation, technical training, stakeholder alignment, and live-field deployments. You’ll work closely with Axon Air Professional Services, Sales, Product, and third-party vendors to deliver a white-glove experience that builds trust and delivers measurable impact to agency operations. •What You’ll Do •: Remote (U.S. based) •: Up to 70%, primarily domestic •: Sr. Manager, Sales Engineering – Dedrone (with coordination from Axon Air Professional Services) •Post-Sales Responsibilities (Primary) •Lead end-to-end deployments •, acting as primary point of contact post-sale. This includes pre-deployment planning, hardware logistics, stakeholder alignment, on-site support, and go-live enablement. •Deliver role-based training •to customer drone teams, public safety operators, command staff, and IT teams. Tailor delivery to non-technical and highly technical audiences. •Guide customers in creating operational policies and workflows Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!