Hiring: Product Support Engineer Company: eNGINE Location: Greater Pittsburgh Region Job Posted Time: 2026-09-14 12:16:37 Target Skills & Keywords : AWS, Azure, Data Pipeline, Databricks, Datadog, ETL, Python, SQL, Snowflake About the job Experience: •3+ years of experience in Production Support, Data Operations, Data Engineering, or a similar technical support role. Required Skills: •Monitor overnight automated data feeds and respond to production alerts. •Investigate and resolve data validation failures using SQL and Databricks. •Regenerate, validate, and deliver corrected data files within SLA. •Troubleshoot production issues from root cause through resolution—not simply escalate them. •Document incidents, resolutions, and handoffs for the daytime engineering team. •Partner with developers to identify recurring issues and improve long-term reliability. •Contribute to operational runbooks and continuous process improvements. •Strong SQL skills with the ability to independently troubleshoot data issues. Qualifications: •Healthcare or regulated industry experience. •Exposure to monitoring and observability tools such as Datadog or Monte Carlo. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!