Hiring: Product Quality Lead Company: Lavazza Group Location: West Chester, PA Job Posted Time: 2026-09-10 11:13:44 Employment Type: Hybrid Target Skills & Keywords : Luigi, Microsoft Excel, R About the job Experience: •2+ years working in quality related field Required Skills: •Serve as a subject matter expert in statistical analysis and risk assessment to evaluate food system performance and ensure product integrity. •Lead technical testing and laboratory operations, managing workload, priorities, and team performance to meet quality standards and timelines. •Develop and present data-driven recommendations to cross-functional teams, offering technical solutions to improve product quality and food safety. •Represent the voice of the customer by conducting benchmark testing, defect classification, and establish performance targets for new and existing products. •Support consumer complaint investigations and field issue resolution by collaborating with manufacturing teams to identify root causes and implement corrective actions. •Continuously improve laboratory methodologies and uphold rigorous testing protocols by staying current with industry standards and best practices. •Define, verify, and validate test methods and equipment to ensure reliable, repeatable results in product development. •Build and manage relationships with internal and external laboratories (e.g., R&D, third-party, UK/IT) to expand testing capabilities and support business growth. Qualifications: •Degree from an accreditted institution, science-based or related field •Skilled at technical report writing •Effective written and verbal communication •Knowledge and understanding of manufacturing systems Compensation: •Competitive Medical, Vision, Dental Benefits Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!