Hiring: Product Quality Engineer Company: McAfee Location: Frisco, TX Job Posted Time: 2026-09-10 12:18:13 Employment Type: Hybrid Target Skills & Keywords : Jira, Product Management, Quality Assurance, Root Cause Analysis, SaaS, VPN, macOS About the job Experience: •3 - 7 years (we’d love more!) of experience in Quality Assurance, Product Testing, Technical Support Engineering, Product Operations, or related technical roles •7 years (we’d love more!) of experience in Quality Assurance, Product Testing, Technical Support Engineering, Product Operations, or related technical roles Required Skills: •Execute pre-launch and post-launch product testing roadmap •Validate product functionality across supported operating systems, browsers, devices, and customer environments •Create and maintain test plans focused on real customer usage scenarios •Perform regression testing for major releases and high-impact fixes •Assess production readiness and identify customer-impacting risks prior to launch •Participate in launch reviews and readiness assessments •Provide both oversight of testing program while also actively participating in testing programs as a “Tester” •Evaluate end-to-end customer journeys, including Installation, Activation, Trial conversion, Account creation, Subscription management, Device protection setup, VPN onboarding Qualifications: •At least 3 - 7 years (we’d love more!) of experience in Quality Assurance, Product Testing, Technical Support Engineering, Product Operations, or related technical roles •Demonstrated capacity to document defects with clear reproduction steps and business impact •Operational familiarity with defect tracking systems such as Jira a plus •Knowledge of Voice of Customer programs, support operations, or customer experience methodologies is a plus •Excellent written and verbal communication skills •Strong analytical and problem-solving skills •You are a technically strong problem-solver who thinks like a customer •You’re equally comfortable reproducing a complex product defect, validating a software release, analyzing support contacts for trends, and challenging teams to improve the customer experience •You combine the curiosity of a tester, the mindset of a customer advocate, and the discipline of an engineer Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!