Product Operations Manager (Child Safety) - Teen Experience (San Jose)

TikTok - San Jose, CA

Hiring: Product Operations Manager (Child Safety) - Teen Experience (San Jose) Company: TikTok Location: San Jose, CA Job Posted Time: 2026-09-09 17:57:25 Employment Type: Full-time Target Skills & Keywords: Trust & Safety, Product Operations, Content Moderation, CSAM Detection & Removal, Child Safety, SOP Development, Escalation Frameworks, Automation, Workflow Management, Incident Response, Compliance, Data-Driven Operations, Cross-Functional Collaboration, Global Teams Experience: - 3+ years of experience in Trust & Safety, product operations, or content moderation - Experience at tech platforms or social media companies (preferred) - Direct experience in CSAM or related Trust & Safety operations (preferred) - Experience working in cross-regional or global teams (preferred) Required Skills: - Oversee end-to-end CSAM detection and removal operations, ensuring timely and effective case handling - Monitor key metrics and incident trends, driving data-informed improvements to workflows and tooling - Develop and optimize SOPs, escalation frameworks, and automation solutions to enhance operational efficiency - Ensure compliance with legal and regulatory requirements, including reporting and audit support - Partner cross-functionally with Product, Engineering, Legal, and Trust & Safety teams to assess risks, improve processes, and support incident response - Strong analytical, communication, and problem-solving skills - Ability to manage sensitive and high-impact content professionally - Knowledge of CSAM regulations and industry best practices - Familiarity with automation tools and workflow management systems (preferred) Qualifications: - Bachelor's degree or above Compensation: - Base salary range: $108,000 - $208,800 annually - Compensation may vary based on qualifications, skills, competencies, experience, and location - May be eligible for additional discretionary bonuses/incentives and restricted stock units - Day one access to medical, dental, and vision insurance, 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, and wellbeing benefits - 10 paid holidays per year, 10 paid sick days per year, and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don’t miss this opportunity to join a forward-thinking team!