Hiring: Product Manager Company: Customer.io Location: United States Job Posted Time: 2026-09-10 14:34:13 Employment Type: Remote Target Skills & Keywords : Product Management, SaaS, Zoom About the job Experience: •3+ years of product management experience in SaaS, ideally with self-serve or product-led growth exposure. Required Skills: •Customer empathy — you dig into what's actually slowing customers down, not just what the dashboard says. •Bias to experiment — you'd rather run a test than debate an opinion. •Clear communication — you make complex tradeoffs easy for others to follow. •Ownership without ego — you drive your area forward and know when to ask for help. •Own the product experience of the self-serve journey for a defined set of surfaces — from signup and onboarding through activation and upgrade. •Find and resolve friction points using data, experimentation, and customer insight. •Define and track success metrics for activation, retention, and monetization. •Partner with Marketing, CX, and Design to keep the experience consistent across touchpoints. Compensation: •$164,400 - $187,200 / year •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!