Product Manager, Onboard Applications
Norwegian Cruise Line Holdings Ltd. - Miami, FL
Hiring: Product Manager, Onboard Applications Company: Norwegian Cruise Line Holdings Ltd. Location: Miami, FL Job Posted Time: 2026-09-10 14:54:02 Employment Type: Hybrid Target Skills & Keywords : Agile, Change Management, Product Management, Product Strategy, Project Management, Risk Management, Stakeholder Management About the job Experience: •7+ years experience working in a technology environment, involved in strategic thinking related to how to advance the organization’s technology footprint and capabilities. •3+ years management experience leading a team/department of 5 or more employees. •Minimum of 3 years of experience in product ownership and/or product development, preferably in a digital environment. •Proven experience in reporting to executive leadership. •Operational familiarity with Agile or hybrid delivery methodologies. Required Skills: •Own and manage the product vision, strategy, and roadmap for onboard applications, including guest facing and hotel operations. •Partner with Hotel Operations and Guest Experience stakeholders to define requirements and priorities. •Manage vendor relationships, including roadmap alignment and issue escalation. •Design and management of application functionality scorecard. Distribution of regular updates within GTO and to business stakeholders on agreed upon KPIs to monitor overall application performance for both technical and functional metrics. •Support incident and defect resolution for onboard operational issues. •Ensure compliance with IT security, data, and governance standards. •Drive continuous improvement based on feedback and performance data. •Management of all product backlog requests and prioritization based on agreed-upon criteria Qualifications: •Bachelor's Degree •Computer Science, Management Information Systems, Business Administration, Project Management or related field. •Exposure to SPMS (Shipboard Property Management System), e.g. Fidelio or Otalio, guest-facing systems and casino technology platforms. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!