Product Manager IMS & Shortime
Norwegian Cruise Line Holdings Ltd. - Miami, FL
Hiring: Product Manager IMS & Shortime Company: Norwegian Cruise Line Holdings Ltd. Location: Miami, FL Job Posted Time: 2026-09-11 14:54:02 Target Skills & Keywords : Agile, Business Analysis, Data Warehouse, Product Management, Product Strategy, Stakeholder Management, User Experience About the job Experience: •3 years of experience in the product management space in the role of Agile Product Manager, Experience with cruise, and travel industry or enterprise data warehouse a plus Required Skills: •Own the IMS product strategy, roadmap, and backlog, prioritizing enhancements based on business value, operational needs, technical considerations, compliance requirements, and available capacity. •Serve as the primary liaison between business stakeholders, IT, and the IMS vendor, translating business requirements into functional solutions and ensuring alignment throughout the product lifecycle. •Gather, document, and manage business requirements, functional specifications, and acceptance criteria while maintaining traceability between requirements and delivered solutions. •Coordinate system releases, user acceptance testing (UAT), production support, and incident management to ensure timely issue resolution, successful deployments, and high-quality system performance. •Support data governance, system configuration, compliance, and audit activities by maintaining product documentation, ensuring data integrity, and adhering to internal controls and regulatory requirements. •Partner with cross-functional stakeholders to communicate product priorities, release plans, risks, system performance, and key metrics while driving effective decision-making and stakeholder engagement. •Drive continuous improvement by identifying opportunities to enhance the IMS platform, improve operational efficiency, reduce manual processes, and optimize the user experience. •Serve as the primary liaison between Destination Services and the Shoretime development team, leading recurring status meetings to review enhancement progress, prioritize requirements, resolve issues, and ensure alignment with business objectives. Qualifications: •Bachelor’s Degree in Business Management, Computer Science, Industrial Engineering, or other related field of study; or any combination of relevant work experience and education. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!