Hiring: Product Manager, Customer Experience Company: ParetoHealth Location: Greater Philadelphia Job Posted Time: 2026-09-12 11:05:43 Employment Type: Hybrid Target Skills & Keywords : Product Management, Product Strategy About the job Experience: •3-5 years of experience collaborating cross-functionally among engineers, designers, operations experts, and others in a Product Management or Product Management-adjacent role. •5 years of experience collaborating cross-functionally among engineers, designers, operations experts, and others in a Product Management or Product Management-adjacent role. •2+ years of experience in driving rigorous prioritization processes. Required Skills: •This role reports to the Director of Product, Customer Experience. •Define and execute the product vision, strategy, and roadmap for customer experience initiatives aligned to company objectives. •Partner with Engineering, Design, Analytics, Customer Management, Marketing, and business stakeholders to deliver high-impact product enhancements. •Deeply understand customer needs through research, feedback, analytics, and market insights, translating those findings into product opportunities. •Define success metrics, KPIs, and OKRs to measure product performance and continuously improve customer and business outcomes. •Write clear product requirements and use stories, ensuring alignment across technical and business teams. •Lead cross-functional initiatives from discovery through launch, proactively identifying risks, managing tradeoffs, and driving execution. •Communicate product strategy, roadmap progress, and key decisions to stakeholders and executive leadership. Compensation: •Fully paid medical, dental, and vision benefits Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!