Hiring: Product Manager, API Platform Company: Glean Location: Mountain View, CA Job Posted Time: 2026-09-10 12:58:44 Employment Type: Contract / Hybrid Target Skills & Keywords : Embedded Systems, GDPR, GitHub, LLM, Product Management, SaaS, ServiceNow, Webhooks, Zendesk, Zoom About the job Experience: •5+ years of product management experience, ideally in platform, developer experience, API, SDK, or partnership-driven products Required Skills: •Own the design and evolution of our public APIs and SDKs, including versioning, deprecation, and the backwards-compatibility promises we make. •Spec the developer experience end to end: auth, onboarding, first call, error handling, rate limiting, webhooks, and the long tail of edge cases that decide whether someone stays. •Write code. Build the sample apps, run the integrations, and feel the rough edges yourself before a customer does. •Read the docs like a developer who's never seen them, then fix the parts that lie or leave things out. •Dig into support tickets and forum threads for patterns. Treat a recurring question as a design defect, not a documentation gap to paper over. •Set and defend the metrics that matter: time-to-first-call, integration success rate, API error rates, and the ones that actually predict whether a developer ships. •Lock the API contract and requirements before engineering starts building, and hold the line when someone wants to bolt on scope mid-flight. Qualifications: •You have 5+ years of product management experience, ideally in platform, developer experience, API, SDK, or partnership-driven products •You are deeply technical and comfortable working through API contracts, request payloads, logs, telemetry, and implementation tradeoffs with engineers •You have built or led APIs and SDKs that are robust, scalable, and easy for external developers to adopt •You have strong product taste for developer interfaces and care about clear abstractions, consistent resource design, and machine-readable errors •You know how to think from the developer’s point of view and can quickly spot where documentation, workflows, or product behavior become confusing •You have worked directly with customer and partner developers and know how to translate their needs into better platform products •You have experience integrating products with third-party enterprise applications and understand what it takes to make those integrations reliable in production •You write clearly and value concise specs, accurate documentation, and product experiences that tell developers what to do next •You define success with metrics and can track adoption, usability, and business impact for developer-facing products •You are excited about AI and motivated by helping customers and partners build more effectively with it Compensation: •$175,000 - $195,000 / year •Competitive benefits and rewards package •Certain roles may be eligible for variable compensation, equity, and benefits Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!