Hiring: Product Manager, Agent Intelligence Company: Sage Care Location: Palo Alto, CA Job Posted Time: 2026-09-10 10:20:17 Target Skills & Keywords : LLM, Machine Learning About the job Required Skills: •We’re hiring a Product Manager for Agent Intelligence to own the systems that measure, understand, and improve agent performance. •This is a high-ownership role at the intersection of product, data, evaluation, and AI quality. You will define the roadmap for the intelligence layer that turns agent interactions into structured insights, reliable evaluations, and product improvements. •You’ll partner closely with engineering, design, operations, customer teams, and other product leads to define quality standards, identify failure patterns, and close the loop between real-world conversations and better agent behavior. •This role is ideal for a product manager who is excited to build 0-to-1 systems, work with large-scale conversational data, and create the foundation for agents that become more accurate, reliable, and effective over time. •Create evaluation rubrics for agent calls and conversations, including correctness, completeness, workflow adherence, customer experience, and outcome quality. •Establish scoring standards that work across workflows, customers, and use cases. •Define what “good” looks like for both individual interactions and overall agent performance. •Build Evaluation Systems Qualifications: •Strong analytical skills and comfort working with data, metrics, and ambiguous problem spaces. •Demonstrated capacity to define quality standards, measurement frameworks, evaluation processes, or operational workflows. •Strong written and verbal communication skills. •Demonstrated capacity to turn messy, unstructured information into clear product direction. •High ownership mindset and ability to drive both strategy and execution. •Operational familiarity with retrieval, ranking, personalization, feedback loops, or data labeling workflows. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!