Hiring: Product Designer, Patient Experience Company: Gifthealth Location: Columbus, OH Job Posted Time: 2026-09-10 11:28:21 Employment Type: Full-time / Remote Target Skills & Keywords : Accessibility, Design System, Figma, WCAG About the job Experience: •2-5 years), not a senior seat. You'll have a design lead and a senior designer close by to calibrate the harder calls, and the expectation is that you can take a problem, frame it, design it, and hand it off cleanly without being managed through it. •2-5 years designing digital product, with a portfolio of shipped work: real product, real constraints, real users, not concept pieces or agency comps. •5 years), not a senior seat. You'll have a design lead and a senior designer close by to calibrate the harder calls, and the expectation is that you can take a problem, frame it, design it, and hand it off cleanly without being managed through it. •5 years designing digital product, with a portfolio of shipped work: real product, real constraints, real users, not concept pieces or agency comps. Required Skills: •Product Designer, Patient Experience •Surface ownership: Design for the Patient Experience surfaces: portal, checkout, enrollment, insurance and access flows, and patient communications. •End-to-end design: Own end-to-end design on the work assigned to you: problem framing, flows and IA, wireframes, high-fidelity UI, and every state (empty, loading, error, success, edge cases). •Evidence for your decisions: Run lightweight usability tests, watch session recordings, and partner with Research on the bigger questions. Show why the design is the way it is. •Prototypes that answer questions: Build fast, get them in front of patients or internal proxies, and change your mind when the evidence says to. •Clean handoff: Give engineering work that is ready to build: specs, states, responsive behavior, accessibility annotations. Review the build and hold the fidelity bar. •Accessible by default: Treat WCAG AA as the floor. Real inclusivity for elderly and low-tech-literacy patients is the goal. •Design system citizenship: Use the design system with judgment, don't fork it, and surface gaps to the system owner instead of working around them. Qualifications: •Case studies that show the whole process: what the problem was, what you tried, what the evidence said, what shipped, and what happened after. •Solid interaction and visual craft. Clean, usable, consistent. You handle edge cases and responsive behavior without being reminded. •End-to-end thinking. You design flows, not screens, and you know where the patient came from and where they go next. •Comfortable running your own lightweight usability testing. •Strong Figma fundamentals: auto-layout, components, variables, working inside an existing system. •Clean engineering handoff and a track record of engineers trusting your files. •Hands-on with AI tools in your actual workflow, not just curious about them. •Self-directed. You take an ambiguous ask, figure out what “done” looks like, and drive it there. •Preferred: Healthcare, healthtech, pharmacy, or another regulated environment. •Preferred: Consumer-facing flows where conversion or retention was the goal. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!