Hiring: Product Analyst Company: Evolve Bank & Trust Location: Memphis, TN Job Posted Time: 2026-09-15 12:35:15 Target Skills & Keywords : Root Cause Analysis, SQL, SaaS, Zendesk About the job Experience: •2 years working in payments industry at bank, FinTech, ISO or equivalen.t •2 years of experience managing SaaS or financial products. •Demonstrated history of working with technical and operational teams. •Strong communication skills and ability to distill complex concepts into problem statements. •Prior experience with designing and troubleshooting data extracts, APIs and payment processing. Required Skills: •The Product Analyst will support stakeholders and products in our Open Banking Division. •Main Job Tasks And Responsibilities •Support client facing product team communications. •Manage external doc site updates & ensure content accuracy over time. •Coordinate with Evolve marketing team on release notes + announcements. •Draft & publish root cause analysis statements. •Manage product status board notifications in case of service issues. •Support client issue MGMT + clients research requests. Qualifications: •Bachelor's degree, ideally in finance, business, or computer science. •5 years related payments experience accepted in leu of Bachelor's degree. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!