Hiring: Process Intelligence Consultant Company: Allstate Location: United States Job Posted Time: 2026-09-10 13:38:18 Employment Type: Contract Target Skills & Keywords : Microsoft Office, SQL, Visio About the job Experience: •90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Required Skills: •Identifies and manages enterprise-wide product and process improvement opportunities that improve the customer experience, reduce expenses, and ultimately help to ensure the achievement of long-term profitable growth •Develops and delivers operational dashboards and/or analyses in Celonis or other process intelligence tools •Incorporates Industrial Engineering practices and ideologies to facilitate process efficiency and optimization •Excellent analytical skills to identify process inefficiencies and understand the root causes – always in close collaboration with the customer/AOR and with focus on improving overall customer experience •Participates in the design of leading-edge approaches and solutions utilizing broad knowledge, best practices and benchmarking. Develops strategic decisions. •Integrates external research, subject matter knowledge, and best practices with industry experience, relevant related disciplines, program/process design principles, and business goals and strategy •Analyzes ambiguous problems. Breaks down complex information in a systematic and communicable manner •Develops in-depth ideas and materials, insures understanding of technical matters by non-technical, executive decision makers Qualifications: •3 or more years of related experience Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!