Hiring: Private Banking Service Manager Company: Central Pacific Bank Location: Honolulu, HI Job Posted Time: 2026-09-03 14:42:09 Target Skills & Keywords : Private Banking, Regulatory Compliance, Risk Management About the job Experience: •5+ years of banking operation experience, including documentation, branch sales/service, etc. required. •2+ years of Management experience OR 4+ years of Supervisory experience required. •Registration with the Nationwide Mortgage Licensing System & Registry (NMLS) is required prior to performing any duties of a Mortgage Loan Originator (MLO). •Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated. •Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications. Required Skills: •Client Experience & Relationship Management – Oversee customer service operations, ensuring high-quality interactions, resolving client issues, and enhancing overall customer satisfaction. •Operational Oversight & Compliance – Ensure private banking operations comply with bank policies, industry regulations, and risk management protocols, while streamlining processes for efficiency. •Team Leadership & Staff Development – Supervise and mentor employees, providing training, setting performance goals, and fostering a customer-centric culture. •Sales Support & Business Development – Assist the private banking division in sales initiatives, collaborate with relationship managers, and support cross-selling efforts to enhance revenue and client engagement. •Cash Management & Security – Oversee daily overdrafts, transaction processing, and security protocols to minimize risk and maintain operational integrity by preventing fraud and minimizing financial losses. •Builds and maintains strong relationships with high-net-worth clients, understanding their financial needs and goals. •Serves as a primary point of contact for escalated client issues, ensuring prompt and effective resolution. •Develops and oversees programs to improve technical, sales, and service skills of administrators and support personnel. Qualifications: •Bachelor’s Degree from an accredited 4-year university in a business-related discipline required. Compensation: •$72,491 - $102,665 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!