Principal Resident Engineer (Federal)

Dragos, Inc. - Washington, DC

Hiring: Principal Resident Engineer (Federal) Company: Dragos, Inc. Location: Washington, DC Job Posted Time: 2026-09-12 11:18:59 Employment Type: Remote Target Skills & Keywords : Docker, ELK Stack, Linux, Python, Security Clearance, Shell About the job Experience: •5+ years of ICS/OT cybersecurity experience. Required Skills: •Partner cross-functionally with Dragos Sales and Solution Architect teams to understand customer use cases, success criteria, and define Dragos Platform objectives. •Partner with client teams on network architecture, sensor placement, and integrations; coordinate and conduct full deployments including upgrades, patches, and configuration changes. •Tune, optimize, and monitor the Dragos Platform to meet defined customer objectives and ensure continuous availability. •Develop content, build foundational workflows, and provide troubleshooting and break/fix support; manage escalations as needed. •Provide knowledge transfer, training, and new release feature walkthroughs to key stakeholders while documenting processes. •Maintain ongoing client engagement by soliciting feedback on feature requests, communicating product roadmap updates, and identifying opportunities for additional Dragos products and services. •Coordinate and collaborate with internal Dragos teams including Intel and Threat Hunting to deliver comprehensive customer outcomes. Qualifications: •Must living within commuting distance of Washington DC and be willing to work onsite 5 days per week. •Networking experience including strong knowledge of IP networks, OSI model, Purdue model, and ICS protocols. •Customer-oriented and attentive to client needs, with strong interpersonal and communication skills. •Willingness to travel up to 30%. Compensation: •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!