Hiring: Principal Product Manager, Mailchimp API & MCP Strategy Company: Intuit Location: Atlanta, GA Job Posted Time: 2026-09-10 10:45:03 Target Skills & Keywords : Change Management, LLM, OAuth, OAuth2, OpenAPI, Product Management, REST, Webhooks About the job Experience: •10+ years of product management experience with a track record of building platforms and APIs at scale. Required Skills: •Define and lead a bold, multi-year vision and strategy for Mailchimp’s public API platform, developer portal, and official MCP server as first-class surfaces for human developers and AI agents. •Own the four pillars of the developer-ecosystem strategy: Federated API Platform (supply), Best-in-Class Developer Experience (portal, SDKs, CLI, sandbox, MCP), Third-Party App Lifecycle Management (publish, discover, operate), and Trust & Governance (scopes, versioning, quality bar, key lifecycle). •Identify the right partner data objects and events (for example contacts, orders, bookings, reviews, loyalty, payments, and product catalog) and define how they map into Mailchimp audience, events, and activation surfaces so customers can generate leads, convert, and nurture. •Provide product thought leadership by identifying partner and developer needs through VOC, support-volume analysis, ecosystem feedback, competitive teardown, and agent-era research (how ChatGPT, Claude, Cursor, and similar tools discover and recommend Mailchimp). •Translate vision into a sequenced execution roadmap with measurable outcomes aligned to Mailchimp FY27 priorities — including AI-First Platform KRs for agent-callable interfaces, context available to agents, and intent-to-execution. •Lead the developer-portal modernization (Fern / Keystone): interactive docs, nine auto-generated SDKs, developer CLI, official MCP server generated from the same OpenAPI spec, llms.txt and agent manifests on standard paths, versioned documentation, and platform status. •Establish MCP as a governed product, not a sidecar: definition of tools (the cookbook), serving runtime, OAuth scopes including a dedicated MCP scope, read-only defaults, auditability, certification, and a clear ownership model versus domain MCP tools. •Leverage AI to enable personalized, proactive, contextually relevant developer and agent experiences — from docs MCP that agents can query for every endpoint, to CLI and codegen that remove time-to-first-call friction. Qualifications: •Comprehensive expertise in AI technologies (agentic systems, LLMs, MCP, ML platforms) and API / developer-platform architectures (REST/OpenAPI, OAuth 2.0, scopes, rate limiting, webhooks, versioning, sandboxes, SDK/CLI generation). •Hands-on experience defining and shipping MCP servers or equivalent agent-callable interfaces — or a clear point of view and proven adjacent work (docs-as-code, llms.txt, agent tool catalogs, CLI-for-agents) that you can apply immediately. •Strong track record of delivering platform capabilities for external developers or partner ecosystems, including marketplace or certification programs. •Strong architecture and systems thinking; able to partner credibly with senior engineering on federation, policy services, and safe evolution of a large installed base (non-expiring keys, breaking-change management). •Proven success driving cross-org initiatives and aligning multiple product teams toward shared outcomes (surface parity, Definition of Done, conformance bars). •Exceptional written and verbal communication; able to translate highly technical platform work into customer, developer, and business implications. •Very comfortable navigating ambiguity and driving clarity across complex stakeholder environments (Product, Engineering, Support, Security, Privacy, GTM, and vendor partners). Compensation: •$243,000 - $328,500 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!