Hiring: Principal Presales Product Specialist Company: Twilio Location: United States Job Posted Time: 2026-09-10 11:22:40 Employment Type: Remote Target Skills & Keywords : AES, AI, Encryption, Product Strategy, R, Twilio About the job Experience: •7+ years progressive presales experience (solutions engineering, sales engineering, or specialist overlay), including complex solution architecture. Required Skills: •Architect and validate end-to-end, multi-product solutions that fit into customer ecosystems—often across multiple teams, regions, and lines of business. •Lead technical discovery, solution mapping, and validation strategy (workshops, demos, POCs) to remove architectural risk and secure stakeholder alignment. •Build and deliver exec/architect-ready presentations that communicate tradeoffs, implementation path, and long-term platform vision. •Document customer patterns, technical shifts, and competitive signals; synthesize into actionable product feedback. •Drive influence via Product & R&D interlock, GTM product escalations, and PDLC feedback mechanisms. •Act as a visible thought leader (internal/external) on trust, identity, security, fraud, and compliance trends—shaping Twilio’s point of view and technical narrative. Qualifications: •Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! •Demonstrated ability to lead and win complex, multi-stakeholder solutions cycles (discovery → architecture → validation → proposal support). •Strong executive communication skills: ability to influence C-level and senior technical audiences with crisp architecture narratives and tradeoffs. •Proven ability to build durable cross-functional partnerships (Sales, SE leadership, Product, Engineering, Marketing) and drive outcomes through influence. •Track record building repeatable architectures/plays that scale across teams. •Operational familiarity with adjacent trust capabilities such as encryption/key management concepts, audit logging, incident response, A2P/10DLC considerations, and data residency architectures. •This role will be remote and based in the US. •We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way. Compensation: •$138,872 - $173,590 / year •This role may be eligible to participate in Twilio’s equity plan Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!