Hiring: Principal GTM Onboarding Manager Company: ZoomInfo Location: Vancouver, WA Job Posted Time: 2026-09-11 11:56:29 Target Skills & Keywords : Program Management, Project Management, Risk Management, SaaS, Salesforce About the job Experience: •7+ years of experience leading complex customer implementations, enterprise onboarding, program management, professional services, or customer success within a SaaS environment. Required Skills: •Program & Project Leadership •Serve as the overall project lead for ZoomInfo's most strategic and complex customer onboarding engagements. •Develop comprehensive implementation plans, including project scope, milestones, dependencies, resource planning, risk mitigation, and success criteria. •Drive execution across multiple concurrent enterprise onboarding programs while balancing customer outcomes, timelines, quality, and business priorities. •Facilitate recurring project governance meetings, executive status reviews, and stakeholder communications throughout the implementation lifecycle. •Identify, manage, and proactively resolve project risks, issues, dependencies, and scope changes. •Cross-Functional Program Management •Coordinate execution across Customer Success, Solutions Engineering, Professional Services, Product, Learning & Development, Sales, and Technical Implementation teams. Qualifications: •Bachelor’s Degree in business or a related field strongly preferred. •Demonstrated capacity to manage multiple competing priorities, rapidly adapt and respond to customer requests and timeline changes. •Highly collaborative, organized, and execution-oriented with strong presentation skills. •Excellent project management skills with an emphasis on attention to detail, timelines, and quality of work. •Excellent problem-solving skills and ability to be flexible to project situations. Ability to research, analyze and provide a solution to newly identified issues. •Highly familiar with Salesforce CRM. •Able to be successful in a fast-paced environment that rewards hard work and self-motivation. •Superior relationship and communication skills (both verbal and written). •Demonstrated experience leading enterprise, cross-functional implementation programs involving multiple stakeholders and executive sponsors. •Proven ability to manage project scope, timelines, risks, dependencies, and executive communications. Compensation: •$100,000 - $130,000 / year •Competitive benefits and rewards package •The US base salary range for this position is $100,000 - $130,000 + bonus + benefits Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!