Principal Business Intelligence Manager

Zillow - United States

Hiring: Principal Business Intelligence Manager Company: Zillow Location: United States Job Posted Time: 2026-09-03 10:17:21 Employment Type: Remote Target Skills & Keywords : Databricks, SQL, Snowflake, dbt About the job Experience: •10+ years in data architecture, enterprise data modeling, analytics engineering, or business intelligence data-product leadership, including principal- or staff-level technical ownership of a large, multi-system data environment. Required Skills: •This is a senior individual-contributor role for someone who can set the technical and data-product direction for one of the most consequential data foundations at Zillow, the governed layer behind how we understand and improve the customer experience. •Get To Dive deep into Zillow's internal and third-party data to model the customer journeys, operational workflows, workforce structures, financial measurement, and product signals that define customer experience operations. •Set the target-state architecture for the data foundation, defining how data domains, source systems, grains, identities, taxonomy, and semantic logic fit together from raw signal through to BI, analytics, data science, and AI consumption. •Design reusable semantic-layer and metrics-as-code patterns that make governed metrics, dimensions, and business logic consumable across Tableau, Databricks, self-service and conversational analytics, and machine-learning and AI workflows. •Drive alignment on metric definitions, taxonomy standards, source-of-truth expectations, data-product certification, and cross-system identity strategy across business lines, partner teams, and leadership. •Lead cross-organizational data initiatives tied to company strategy, customer experience priorities, AI enablement, and multi-year roadmap planning, including build-versus-buy recommendations for analytics tooling, semantic-layer platforms, governance systems, and customer-intelligence tooling. •Partner with Data Engineering, Product Analytics, and central data-platform teams on implementation patterns, with ownership staying clear, you set the business architecture, semantic standards, and source-of-truth strategy, and they own production pipelines and platform implementation. •Set quality, monitoring, documentation, and reliability expectations for critical data products and reporting surfaces, reducing dependence on individual subject-matter experts so issues are caught early and resolved quickly. Qualifications: •Expert SQL and data modeling, with experience designing architectures that span multiple business domains, source systems, grains, customer journeys, and consumption patterns. •Deep expertise in semantic-layer design, metrics-as-code patterns, metric-definition governance, reusable dimensional modeling, and data governance at organizational scale. •A strong grasp of how AI systems, natural-language query experiences, and machine-learning workflows consume structured, governed data. •Excellent communication and partner-management skills, with a consistent ability to gain alignment across product, engineering, analytics, finance, sales, operations, and executive stakeholders. •You thrive as a hands-on individual contributor. You lead through technical depth, architecture, credibility, and influence, and you are energized by staying close to the work. •Strong judgment around decision rights, you know when to recommend, when to facilitate, when to escalate, and when leadership or cross-functional partners need to ratify a decision. •Here at Zillow, we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences. •Operational familiarity with making data foundations ready for AI and self-service analytics, including governed semantic models, natural-language query tools, and AI-ready data products. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!