Hiring: Principal Architect - AI Engineer Company: United Airlines Location: Chicago, IL Job Posted Time: 2026-09-10 11:59:21 Target Skills & Keywords : A/B Testing, API Design, AWS, CI/CD, Digital Transformation, Event-Driven, LLM, LangChain, Machine Learning, Microservices, Python, Stakeholder Management, Systems Design About the job Experience: •7+ years of software engineering experience with strong Python development expertise •3+ years of experience building Generative AI and Conversational AI platforms Required Skills: •Technical Leadership and Innovation •Design and implement production-grade AI agentic workflows using modern frameworks and industry best practices •Develop sophisticated conversational AI solutions that integrate seamlessly with United's retail systems and customer-facing channels across web, mobile, and voice •Build scalable, reliable AI agent architectures that support complex customer journeys and deliver measurable business outcomes •Establish engineering standards, patterns, and best practices for AI agent development across the organization •Drive continuous improvement of AI system performance, reliability, and customer experience outcomes •Evaluate emerging AI technologies and frameworks, making strategic recommendations for adoption •Collaboration and Stakeholder Management Qualifications: •Bachelor's degree •Computer Science, Engineering, or related technical field preferred •Proven experience designing and deploying production AI/ML systems at scale •Comprehensive expertise in AI agent architectures, prompt engineering, and LLM integration patterns •Strong knowledge of API design, microservices architecture, and cloud platforms (AWS preferred) •Outstanding communication and interpersonal skills, with the ability to effectively engage stakeholders at all levels •Excellent problem-solving skills and ability to work effectively in cross-functional teams •Demonstrated capacity to effectively use software architecture design tools such as Lucid to create detailed technical architecture diagrams •A mindset for continuous learning and staying updated on AI/ML industry trends and emerging technologies •Must be legally authorized to work in the United States for any employer without sponsorship Compensation: •$140,600 - $183,108 / year •Competitive benefits and rewards package •This position is also eligible for bonus and/or long-term incentive compensation awards Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!