Presales Solutions Engineer

Global-e - New York, United States

Hiring: Presales Solutions Engineer Company: Global-e Location: New York, United States Job Posted Time: 2026-09-16 10:38:46 Employment Type: Remote Target Skills & Keywords : Magento, R, REST, RESTful, SaaS, Shopify, Systems Integration About the job Experience: •5 years of experience in solution design, integrations, or technical consulting in a SaaS environment; prior experience in a Solutions Engineer, Sales Engineer, or similar client-facing technical role is preferred. Required Skills: •Partner closely with the Sales team to introduce Global-e’s cross-border solution to prospective customers. •Help clients understand the power and flexibility of Global-e’s platform by clearly explaining technical capabilities and addressing potential roadblocks. •Work collaboratively to identify and qualify business opportunities, uncover key technical objections, and define strategies to resolve them. •Recommend the right integration and solution strategy for each client, while providing best-practice guidance to maximize the effectiveness of the Global-e platform. •Own the technical discovery and solution scoping process during pre-sales, ensuring proposed solutions are scalable, feasible, and aligned with customer requirements. •Travel to customer meetings and workshops as required. •Act as a technical focal point for client integrations, with the ability to demonstrate solutions and prototype integrations in merchant environments when needed. •Provide ongoing technical guidance, education, and support to current partners and integrating clients. Qualifications: •Strong communication and presentation skills, with the ability to explain complex technical concepts to both technical and non-technical audiences. •4–5 years of experience in solution design, integrations, or technical consulting in a SaaS environment; prior experience in a Solutions Engineer, Sales Engineer, or similar client-facing technical role is preferred. •Bachelor’s or Master’s degree in Computer Science or another relevant technical field. •Solid understanding of systems integration, APIs, RESTful services, and general technical architecture. •Proven ability to work effectively with distributed and cross-functional teams. •Strong adaptability and willingness to learn new technologies, methodologies, and solutions across the Cloud/IT landscape. •Demonstrated capacity to manage multiple priorities and work effectively under deadlines in a fast-changing environment. •Previous experience in eCommerce is a strong advantage, especially with platforms such as Shopify, SFCC, Magento, or similar Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!