Premier Support Engineer

Trimble Inc. - Atlanta, GA

Hiring: Premier Support Engineer Company: Trimble Inc. Location: Atlanta, GA Job Posted Time: 2026-09-12 12:57:05 Employment Type: Full-time Target Skills & Keywords : Azure, CSS, HTML, Project Management, SQL, SaaS, Segment About the job Experience: •5+ years of experience in technical support or customer success within enterprise software environments. •Proficiency in Cloud environments, specifically Microsoft Azure Cloud and integration technologies. •Effective with SQL or other relational databases. •Expert-level troubleshooting skills with the ability to translate complex technical concepts for non-technical audiences. •Demonstrated success in building and maintaining long-term relationships with enterprise-level stakeholders. Required Skills: •Act as the dedicated technical lead for enterprise customers, spearheading the resolution of complex cloud issues and Microsoft Azure integrations. •Architect and develop sophisticated performance telemetry dashboards using web development tools to provide customers with proactive system stability insights. •Collaborate directly with cloud engineering and solutions architecture teams to advocate for customer needs and drive issues through the development lifecycle. •Provide strategic guidance on database customizations and operational best practices to enhance software effectiveness and business alignment. •Manage high-priority support cases with rapid response times, ensuring enterprise-level service delivery and continuity across complex workflows. Compensation: •$85,900 - $118,100 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!