Pre Sales Solutions Engineer
Envoy - New York, NY
Hiring: Pre Sales Solutions Engineer Company: Envoy Location: New York, NY Job Posted Time: 2026-09-10 10:39:22 Employment Type: Hybrid Target Skills & Keywords : Azure, DNS, Envoy, GDPR, JavaScript, Kubernetes, Node.js, OAuth, Okta, Python, Rails, SAML, SQL, SaaS, ServiceNow, Slack, TLS About the job Required Skills: •This is a hybrid role requiring 4 days per week in our NYC office, Monday through Thursday. Because you support our London office, your working hours will start early. Expect a 6-7am ET start on days with EMEA coverage. •Partner with EMEA account executives across Mid-Market, Enterprise, and Channel to co-lead the technical side of the sale: technical demos, requirements discovery, proof-of-concept scoping, and realistic expectation-setting. •Own security and compliance review for EMEA deals — security questionnaires, RFPs, DPAs, data residency and sub-processor questions, and direct conversations with prospect security, privacy, and legal teams. •Work fluently across our integration ecosystem (identity providers, access control, calendar, HRIS) and speak credibly about our Developer & Integration Platform and API capabilities to customers building their own extensions. •Investigate issues through logs and data to isolate and escalate product bugs, rather than handing them off unqualified. •Act as the voice of the EMEA customer in roadmap discussions, and bring regional requirements — regulatory, cultural, and competitive — back to Product with enough specificity to act on. •Level up the wider revenue team on technical topics: SAML, SCIM, OAuth, directory sync, and cloud infrastructure. •Scrappy. You find the workaround, and you know when a workaround is the wrong answer. Qualifications: •Solid functional working knowledge of EU data protection as it shows up in enterprise deals: GDPR, DPAs, data residency and transfer mechanisms, and sub-processor disclosure. You've been in these conversations before and don't need Legal in the room for the first one. •Comfort with identity and access: SAML, SSO, SCIM, OAuth, and directory services. •Solid grasp of how the internet works — DNS, HTTP, TLS, certificates — and intermediate SQL knowledge to answer your own questions about customer data. •Strong written and verbal communication with senior technical stakeholders (IT directors, CISOs, privacy counsel) and the ability to switch registers for a conversation with a developer. •Demonstrated effectiveness working across time zones and cultural contexts. •Willingness to travel to prospect and partner engagements, including international travel to EMEA, on a per-request basis (approximately 30% annually). •Fluent in multiple languages with the ability to conduct technical discussions and product demonstrations across diverse markets. •Working with Tech/Alliance Partners or Channel Managers •You have the ability to learn Ruby on Rails Active Record Query Interface •Understanding of SAML (Security Assertion Markup Language) and Active Directory. Knowledge of SSO (Single Sign-On) access control is also a plus. Compensation: •$177,500 - $193,750 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!