Hiring: Pre-Employment Program Manager Company: Crusoe Location: San Francisco, CA Job Posted Time: 2026-09-10 14:50:59 Employment Type: Full-time Target Skills & Keywords : Vendor Management About the job Experience: •5+ years of experience in People Operations, Recruiting Operations, or a related compliance function. Required Skills: •Vendor Relationship Management: Own the end-to-end relationship with Crusoe's background check and drug/alcohol testing vendor(s) - service performance, escalations, contract renewals, and issue resolution. •Pre-Employment Screening Orchestration: Serve as the operational owner of every pre-employment check, coordinating with Recruiting Operations on package selection, Immigration Operations for work authorization checks, and Onboarding Operations when start dates shift, and resolving exceptions before they delay a start date. •Drug & Alcohol Testing Program Administration: Oversee the administration of our pre-employment and support the administration of the random, post-accident, reasonable suspicion, and return-to-duty testing programs, including maintaining appropriate testing pools for DOT and non-DOT populations. •Process Design & Documentation: Design and document the end-to-end pre-employment process, including a clear RACI that defines roles and responsibilities across Recruiting, People Operations, and Onboarding. •Compliance & Adjudication Partnership: Partner with Compliance, Legal, and Employee Relations on adjudication decisions, job profile designation (safety-sensitive, DOT, PHMSA), and FCRA-compliant recordkeeping. •Cross-Functional Bridge: Serve as the connective tissue between Recruiting and Onboarding, ensuring handoffs are seamless and no candidate falls through the cracks. •Training & Enablement: Build training, documentation, and communications for Recruiting, People Operations, Onboarding, and hiring managers on pre-employment requirements and processes. •Continuous Improvement: Monitor turnaround times, error rates, and candidate experience data; identify opportunities to improve efficiency, compliance, and consistency as volume grows. Qualifications: •Prior experience supporting a DOT-regulated workforce or other safety-sensitive population. Compensation: •$130,000 - $160,000 / year •Competitive compensation and equity packages Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!