Hiring: PM Front Desk Agent Company: Concord Hospitality Enterprises Location: Pittsburgh, PA Job Posted Time: 2026-09-16 14:40:08 Employment Type: Full-time About the job Required Skills: •Assist guests efficiently, courteously, and professionally at all times •Maintain a high level of service and hospitality standards •Promptly address guest concerns and ensure satisfaction in a timely manner •Post guest charges, collect payments, and follow cash handling procedures •Handle guest mail and messages with respect to privacy and professionalism •Stay knowledgeable about the hotel brand, travel programs, and special offers •Communicate guest feedback effectively to departments and management •Respond quickly to calls, lobby visitors, and team members needing assistance Qualifications: •High school diploma or equivalent preferred •Prior hospitality or customer service experience is a plus •Strong interpersonal and communication skills •Demonstrated capacity to multitask and remain professional in a fast-paced environment •Detail-oriented with strong organizational skills •Flexibility to work varied shifts, including evenings, weekends, and holidays •Medical, dental, and vision insurance •Life insurance and short/long-term disability options •401(k) program with company match •Discounted room rates at Concord-managed hotels Compensation: •Flexible work environment (work from home / hybrid options) •Medical, dental, and vision insurance Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!