Platform Operations Analyst
ESL Federal Credit Union - Rochester, NY
Hiring: Platform Operations Analyst Company: ESL Federal Credit Union Location: Rochester, NY Job Posted Time: 2026-09-10 12:50:17 Employment Type: Remote Target Skills & Keywords : Agile, Change Management, PostgreSQL, Project Management, Salesforce, Systems Integration About the job Experience: •2 years of experience in supporting business aspects of application systems. Required Skills: •Implement solutions that address business needs. •Partner cross-functionally with business users to analyze needs and develop clear, specific requirements. •Partner cross-functionally with the Systems Integrations Team to develop a comprehensive set of technical tasks required to attain the objective. Work with the project manager to ensure that all identified tasks are accurately represented within the project plan. •Specifically define and gain agreement to the size of the effort based upon a clear set of user requirements before moving into the design phase. Identify additions to scope that will necessitate adjustment to IT resources or timeline. •Assist in the technical design, implementation, and documentation of solutions that are maintainable, comply with standards and meet user requirements. •Build and deliver solutions within a platform, using no-code/low:code tools and concepts •Fully test the technical and high level aspects of the solution. Work with the business users on acceptance testing of the solution. •Implement solutions within agreed upon scope and timeline. Qualifications: •Bachelor's degree in a technical field or 4 additional years of directly related experience that demonstrates use of advanced problem solving and analytical skills. •Minimum of 2 years of experience in supporting business aspects of application systems. •Operational familiarity with all aspects of the Software Development Life Cycle including requirements gathering, design, implementation, testing, and support. •Understanding of data governance, information security, and responsible AI principles. •Basic competency in relational database concepts like Postgres, cloud:based system architecture, and API integration concepts. •Basic understanding of banking products, services, and supporting business processes and technologies. •Good analysis and design skills. •Effective organization, communications, interpersonal, and team building skills. •Demonstrated capacity to adapt to evolving technical business needs. •Demonstrated capacity to multitask and independently manage complex activities. Compensation: •$78,363 - $113,596 / year •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!