Hiring: Pickleball Front Desk Associate Company: TopSpin Pickleball Location: Hauppauge, NY Job Posted Time: 2026-09-13 11:20:43 Employment Type: Full-time About the job Required Skills: •Greeting members, guests, and visitors with a warm and professional demeanor. •Efficiently manage member check-ins, ensuring accurate registration and payment processing. •Partner cross-functionally with guests to provide guidance and assistance to members looking for information on training, clinics, leagues or open plays. •Assist in handling inquiries, providing information about membership options, facility amenities, and upcoming events. •Effectively handle customer feedback, inquiries, and concerns, aiming to resolve issues promptly and professionally. •Learn the reservation system and keep accurate records of daily transactions, and inventory levels. •Partner cross-functionally with other staff members to ensure smooth operations and positive member experience. •Adhere to the club's policies and procedures, including public health safety protocols. Qualifications: •Excellent interpersonal and communication skills. •Strong organizational abilities and attention to detail. •Customer service-oriented mindset with a willingness to go the extra mile. •Demonstrated capacity to work well in a team environment. •Basic math skills for handling transactions. •Prior experience in customer service or retail settings is a plus. •Prior experience with Court Reserve Platform is a plus. •Operational familiarity with pickleball and its equipment is desirable but not mandatory. •Availability to work flexible hours, including weekends. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!