Hiring: Pest Control - Operations Manager – Additional Services Company: EcoShield Pest Solutions Location: Round Rock, TX Job Posted Time: 2026-09-16 11:24:09 Target Skills & Keywords : Pest About the job Experience: •2+ years of management experience in pest control, field operations, or fleet management, with 1+ years of experience in customer service, customer retention, and/or training support responsibilities •21 years of age or older Required Skills: •Operations Manager – Additional Services •Partner with the General Manager to recruit, onboard, develop, and retain high-performing Branch Sales Professionals and Additional Services Technicians through comprehensive technical, sales, customer service, and field-based training programs. •Lead the performance of Additional Services sales and service teams by monitoring staffing levels, productivity, close rates, revenue growth, and overall operational effectiveness. •Provide hands-on field leadership through ride-alongs, inspections, coaching, and team engagement activities, maintaining a strong presence in the field to support employee development and service excellence. •Conduct and document sales and service evaluations to ensure adherence to company standards, safety requirements, service quality expectations, and sales best practices. •Facilitate regular sales meetings, safety trainings, and operational collaboration sessions to drive performance, communication, and continuous improvement across teams. •Deliver ongoing coaching, performance management, and corrective action initiatives based on field observations, customer feedback, service audits, and business performance metrics. •Oversee customer account audits and resolve escalated customer concerns to ensure a positive customer experience and successful service outcomes. Qualifications: •Must be 21 years of age or older •Possess a valid driver’s license and have 3+ consecutive years of driving history as driving a company vehicle is an essential function of this role •Must obtain and maintain all state-required pest control certifications and licensing (training provided •Why Work for EcoShield Pest Solutions? •The Shield Co. Management / EcoShield Pest Solutions is one of the fastest-growing pest control companies in the country! Our mission is to create the world’s happiest family, and our purpose is to spread happiness. We do this by delivering exceptional experiences to our customers, employees, partners, and communities—treating everyone like family. •EcoShield Pest Solutions is proud to offer competitive pay and full benefits! •Weekly Pay – get paid every Friday! •Paid sick and vacation time along with 10 company-paid holidays. •Comprehensive benefits package including medical, dental, and vision options. •401(k) with a competitive match. Compensation: •Competitive benefits and rewards package •Comprehensive benefits package including medical, dental, and vision options Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!