Personal Travel Consultant
Norwegian Cruise Line Holdings Ltd. - Sunrise, FL
Hiring: Personal Travel Consultant Company: Norwegian Cruise Line Holdings Ltd. Location: Sunrise, FL Job Posted Time: 2026-09-10 14:54:02 Target Skills & Keywords : Microsoft Excel, Microsoft Office, Salesforce About the job Experience: •Minimum 6-month sales experience in cruise, travel or hospitality industry.. Required Skills: •Promote and sell Regent Seven Seas Cruise sailings to direct customers by handling inbound and outbound calls. •The Personal Travel Consultant's goal is to drive greater profitability in sales and service while building first time customer business along with creating repeat customers.. •Provide detailed information to passengers as it relates to cruise reservations, including but not limited to payment requirements; cancellation policies; air, hotel, transfers, land programs, shore excursions; and shipboard services. •Learn and retain complex information regarding each sailing and ship. •Obtain accurate and necessary authorization for payments and ensure confidentiality and security measures are in place, ensuring RSSC policy and procedures are adhered to. •When necessary, provide travel requirement information including customs regulations, required papers (passport, visas, and certificates of vaccinations), and currency. •Utilize salesforce.com to attain accurate client database and follow outbound call processes. •Consistently follow up with guests to close options, payment requirements, rebooking opportunities, and other sales opportunities. Qualifications: •High School Diploma or equivalent Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!