**Hiring:** Personal Banker SAFE Act, Fremont/ Union City Area, Officer (Bilingual Mandarin Preferred) **Company:** Citi **Location:** Fremont, CA **Job Posted Time:** 2026-09-09 17:57:53 **Employment Type:** Full‑time **Target Skills & Keywords:** Personal Banker, SAFE Act, business credit (< $250K), cross‑sell treasury & small‑business products, referral generation (COIs, Member‑Get‑Member), client acquisition & relationship management, outbound/inbound calls, coaching branch staff, Smart Banking tools, NMLS registration, compliance, risk assessment, bilingual Mandarin, strong written & verbal communication. **Experience:** - 0–2 years of relevant experience. - Prior banking, retail, or sales experience is preferred. **Required Skills:** - Ability to evaluate and process business credit requests under $250K and identify larger lending opportunities. - Proven track record in building referral pipelines through Centers of Influence and Member‑Get‑Member programs. - Strong client‑service orientation with experience handling outbound and inbound calls to acquire and deepen relationships. - Capability to coach tellers and branch staff on products, programs, and client‑need identification. - Proficiency with Smart Banking tools and digital channels. - NMLS registration and SAFE Act compliance. - Clear, concise written and verbal communication. - Risk‑aware decision‑making and adherence to Citi policies and regulatory standards. - Bilingual Mandarin (preferred). **Qualifications:** - Bachelor’s degree or equivalent experience. - 0–2 years of relevant work experience; banking, retail, or sales background advantageous. - NMLS registration and SAFE Act compliance required. - Knowledge of Smart Banking technologies. - Demonstrated ability to communicate effectively in both written and spoken formats. **Compensation:** - Salary range: **$61,280 – $85,520** per year. - Eligible employees may receive discretionary and formulaic incentive and retention awards. - Comprehensive benefits package including medical, dental & vision coverage, 401(k), life/accident/disability insurance, wellness programs, paid time off (vacation, sick leave, holidays), and more. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don’t miss this opportunity to join a forward‑thinking team!