Hiring: Personal Banker SAFE Act (Bilingual: English/Chinese/Mandarin Speaking Preferred) - Jericho Branch Company: Citi Location: Jericho, NY Job Posted Time: 2026-09-13 17:57:53 Employment Type: Full time Target Skills & Keywords : Business credit underwriting, Small‑business banking, Cross‑selling, Client relationship management, Outbound/inbound sales calls, Risk assessment, Compliance (SAFE Act, NMLS), Smart Banking tools, Bilingual English/Chinese (Mandarin) Experience: - 0‑2 years of relevant experience. - Prior banking, retail, or sales experience is preferred. Required Skills: - Ability to work with business credit requests under $250K and identify larger lending opportunities. - Build referral pipelines through Centers of Influence (COIs) and Member‑Get‑Member programs. - Execute sales plans to grow small‑business client books. - Deliver exceptional client service via outbound and inbound calls, driving new relationships and deepening existing ones. - Coach tellers and branch staff on product knowledge, client needs, and referral processes. - Educate clients on digital channels and leverage technology/marketing tools to uncover opportunities. - Strong written and verbal communication skills. - Knowledge of Smart Banking tools and technologies. - NMLS registration and SAFE Act compliance. - Sound risk‑assessment judgment and adherence to Citi policies and regulatory standards. Qualifications: - Bachelor’s degree or equivalent experience. - 0‑2 years of relevant experience; banking, retail, or sales background preferred. - NMLS registration; SAFE Act compliant. - Demonstrated clear and concise communication abilities. - Bilingual English/Chinese (Mandarin) speaking preferred. Compensation: - Salary range: $61,280 – $85,520 annually. - Eligible for discretionary and formulaic incentive and retention awards. - Comprehensive benefits package including medical, dental, vision, 401(k), life/accident/disability insurance, wellness programs, paid time off (vacation, sick leave, holidays), and more. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don’t miss this opportunity to join a forward‑thinking team!