Hiring: Performance Manager Company: RockED Location: Sandy Springs, GA Job Posted Time: 2026-09-11 14:20:03 Employment Type: On-site Target Skills & Keywords : HubSpot, Microsoft Excel, SaaS About the job Experience: •3+ years experience in Customer Success, Account Management, or Strategic Partnership Management (preferably in Automotive Industry, SaaS, or learning solutions). Required Skills: •Strategic Account Management •Serve as the primary point of contact for your portfolio of dealerships/OEM contacts post-sale, building trusted relationships with dealer principals, general managers, and department leaders. •Conduct discovery to identify each dealership’s business goals, KPIs, and performance targets. •Develop and execute success plans with clear milestones, timelines, and measurable outcomes tied to RockED usage and dealership objectives. •Partner with internal teams (Sales, Content, Product, Marketing) to ensure smooth handoffs and consistent partner experience throughout the customer journey. •Drive activation and engagement by aligning RockED content to dealership performance priorities. •Lead quarterly business reviews (QBRs) to showcase value, usage analytics, and ROI. •Monitor account health and proactively address risk factors to prevent churn. Qualifications: •Comprehensive expertise in the automotive dealership ecosystem and its operational dynamics. •Strong consultative and storytelling skills - able to connect learning outcomes to business impact. •Comfort using data and dashboards (HubSpot, Excel, or BI tools) to analyze account health and tell a compelling story. •Excellent communication skills with all levels of dealership leadership. Self-starter mindset with strong accountability, organization, and follow-through. •Bachelor’s degree or equivalent work experience. Compensation: •$80,000 - $100,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!