Hiring: Performance Director Company: The Fedcap Group Location: South Portland, ME Job Posted Time: 2026-09-14 13:30:51 Employment Type: Contract Target Skills & Keywords : Microsoft Excel, Microsoft Office, Microsoft PowerPoint About the job Experience: •5 years’ experience in career services, case management, workforce development, or social services—preferably serving low-income, TANF, or other public-benefit populations. Related experience in education, healthcare administration, retail, hospitality, or HR is also considered. •6 years’ experience supervising and leading teams to achieve performance outcomes, ideally in career services, case management, workforce development, or social services. •At least 5 years’ experience in career services, case management, workforce development, or social services—preferably serving low-income, TANF, or other public-benefit populations. Related experience in education, healthcare administration, retail, hospitality, or HR is also considered. •At least 6 years’ experience supervising and leading teams to achieve performance outcomes, ideally in career services, case management, workforce development, or social services. Required Skills: •Oversee four to five Opportunity Centers and their Performance Managers, providing leadership, support, and performance management to meet quality and target goals and visiting each center at least monthly to participate in staff meetings and observe operations. •Lead regular, regional staff meetings focused on training, performance improvement, and strategic alignment. •Conduct monthly regional performance reviews and prepare reports for executive leadership, implementing corrective action plans when KPIs are at risk. •Partner cross-functionally with Operations and HR teams to ensure compliance, resolve challenges, support staff development, hiring, onboarding, and retention by fostering a positive work environment. •Represent Fedcap in stakeholder meetings, community coalitions, and employer engagement events to build relationships with local businesses, leaders, and partners •Promote Opportunity Centers as local workforce development hubs, including identifying and supporting community satellite sites to expand access to job and training opportunities. •At least 5 years’ experience in career services, case management, workforce development, or social services—preferably serving low-income, TANF, or other public-benefit populations. Related experience in education, healthcare administration, retail, hospitality, or HR is also considered. •At least 6 years’ experience supervising and leading teams to achieve performance outcomes, ideally in career services, case management, workforce development, or social services. Compensation: •Competitive benefits and rewards package •Comprehensive benefits package including health, dental, vision, retirement, and generous paid time off Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!