Hiring: People Operations Launch Specialist Company: Via Location: New York, NY Job Posted Time: 2026-09-12 14:47:25 Target Skills & Keywords : Program Management, Project Management About the job Experience: •3+ years of relevant experience in People Operations, HR, operations, project/program management, consulting, or another highly cross-functional environment, plus a Bachelor's degree and a record of strong academic and professional achievement Required Skills: •Launch new Via services, taking ownership of the People Operations workstreams required to ensure new operations are staffed, supported, and ready to begin service on time and at the highest possible quality, while contributing to the strategic decision-making and entrepreneurial approach required to establish Via operations in new markets •Manage comprehensive People Operations launch project plans across multiple concurrent deployments, including key milestones, dependencies, risks, and timelines •Coordinate critical workforce readiness activities — hiring and onboarding, payroll and benefits implementation, HR systems, employee documentation, policies, and compliance — collaborating closely with Operations, Expansion, Recruiting, Payroll, Benefits, Legal, IT, and local market teams •Provide guidance following service launch to stabilize new operations and support the transition into steady-state operations, while identifying opportunities to improve and standardize Via's launch processes through scalable tools, processes, and best practices that can be applied across future deployments Qualifications: •Effective at managing multiple complex, time-sensitive projects at once — taking ownership, working independently, and driving stakeholders toward deadlines •Highly organized and meticulous, with exceptional attention to detail and follow-through, and an eye for risks and dependencies before they become problems •A strong problem solver who is comfortable in ambiguity and builds creative, practical solutions where no playbook exists •An excellent communicator who builds strong relationships across employees, operational leaders, cross-functional partners, and senior stakeholders •Adaptable and entrepreneurial, moving easily between strategic planning and the details required to keep a launch on track, while continuously improving processes and building scalable solutions Compensation: •$80,000 - $100,000 / year •Competitive benefits and rewards package •Salary reflected does not include equity or variable pay, where applicable Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!