Hiring: PC Network Support Technician 3/4 - Roy Utah Company: Northrop Grumman Location: Roy, UT Job Posted Time: 2026-09-17 04:27:59 Employment Type: Full-time / Remote Target Skills & Keywords : Jira, Linux, Microsoft Office, SAP, Security Clearance, ServiceNow About the job Experience: •1 years of experience with IT related hardware in a classified environment Required Skills: •The Northrop Grumman CIDO Classified Solutions team is seeking a PC Network Support Technician 3/4 to support information system lifecycle activities. The selected candidate will be required to work on-site, full-time at our Roy, Utah location. •Exhibits good communication skills, an energetic approach, and patience with customers. •Establishes and maintains high levels of customer satisfaction according to defined objectives while adhering to established policies. •Under supervision, performs the following tasks as assigned. •Creates and manages tickets for all support incidents, reviewing trouble ticket queue, ensuring timely updates, accurate documentation, and compliance to resolve tickets within established guidelines. •Performs relocation of workstations and associated equipment for individual users or teams between campus buildings, installing and configuring equipment so operations resume with minimal disruption. •Provide basic diagnostics, identified, isolates and analyzes problems utilizing historical records. •Resolves technical problems and answers queries by telephone, in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems. Qualifications: •Knowledge of Microsoft Windows Desktop Operating Systems, Microsoft Office Product Suites, and remote deployment methods. •Candidates must have the ability to obtain and maintain a U.S. Government Top Secret (at a minimum) security clearance within a reasonable amount of time •Candidates must meet the U.S. Government 8140 requirements for a PC Network Support Tech – IAT level 2 (Security +) within 6 months of hire date. •Candidates must have the ability to obtain, and maintain, access to Special Access Programs as a condition of continued employment •Active Secret, Top Secret, SCI, SAP/SAR access, or Polygraph •Proficiency in remote administration and troubleshooting of desktop PCs •Operational familiarity with Active Directory, creating user and computer accounts •Operating System Cross-platform awareness ((i.e. two or more: Windows, Linux, Solaris, OSX, UNIX, etc.) •Knowledge of supporting a VMWare VDI (Virtual Desktop Infrastructure) •Operational familiarity with ticketing systems (ServiceNow, JIRA) Compensation: •$52,700 - $87,900 / year •Flexible work environment (work from home / hybrid options) •We also offer exceptional benefits/healthcare, a 9/80 work schedule, and a great 401k matching program Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!