Hiring: Payroll Assistant Manager Company: The Estée Lauder Companies Inc. Location: Melville, NY Job Posted Time: 2026-09-10 12:41:04 Target Skills & Keywords : C, ServiceNow, Stakeholder Management About the job Experience: •Solid functional working knowledge of payroll and employee lifecycle processes. •Understanding of payroll support operations and pre-payroll transaction processing. •Operational familiarity with HR and payroll systems such as Oracle E-Business Suite, ADP GlobalView, ServiceNow, UKG Pro, BlueYonder, or similar platforms. •Understanding of case management, workflow management, and service delivery concepts. Required Skills: •This position is a member of the North America Pay Services organization and is responsible for overseeing the day-to-day delivery of outsourced pre-payroll services performed by Accenture Managed Services. •Oversee day-to-day delivery of outsourced pre-payroll services performed by Accenture Managed Services. •Monitor adherence to established service level agreements (SLAs), key performance indicators (KPIs), and quality standards. •Review service performance, workload volumes, backlog management, and operational effectiveness. •Conduct regular operational reviews with vendor leadership to ensure service commitments are met. •Escalate service delivery risks and performance concerns as appropriate. •Operational Governance & Escalation Management (25%) •Serve as the primary escalation point for complex operational issues impacting vendor-delivered services. Compensation: •$66,300 - $96,050 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!