Hiring: Patron Experience Expert, Children Engagement and Enrichment Company: Active Wellness Location: New York, NY Job Posted Time: 2026-09-11 11:30:55 Employment Type: Full-time Target Skills & Keywords : Microsoft Office, Salesforce About the job Experience: •4+ years of experience in sales, enrollment, or customer-facing roles •1 year of service + 1000 work hours) Required Skills: •Establish sales opportunities by identifying and engaging prospective families, researching needs, and recommending appropriate programs •Execute sales strategies developed by leadership to drive enrollment and engagement •Serve as a primary point of contact for prospective families from initial inquiry through enrollment •Advance leads through the sales pipeline through consistent follow-up and relationship-building •Support ongoing patron engagement to encourage retention and repeat enrollment •Maintain and update all prospect and enrollment activity in Salesforce and Campsite to ensure accurate pipeline tracking •Plan and participate in prospective family events such as Fall Fest, Countdown to Camp, and seasonal engagement initiatives •Conduct consultative conversations to understand family needs and recommend suitable programs, camps, and classes Qualifications: •Associates Degree or higher and/or equivalent work experience in a cultural or community center work environment •2–4+ years of experience in sales, enrollment, or customer-facing roles •Must be detail oriented, organized and highly responsive with a commitment to customer service •Strong written and verbal communication skills •Proficient in Microsoft Office Suite and familiarity with member management systems •Results-oriented, ability to multitask, and commitment to the fitness industry •Proof of citizenship or legal status •Demonstrated capacity to take responsibility for the health and safety of others •Demonstrated capacity to stand for several hours in the same shift; ability to lift 25 lbs Compensation: •Health, Dental and Vision Insurance (Full Time) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!