Hiring: Patient Services Representative -Bilingual Company: Signature Health, Inc. Location: Painesville, OH Job Posted Time: 2026-09-11 11:11:20 Employment Type: Full-time Target Skills & Keywords : EHR, Epic Systems, HIPAA, Medicaid, Medicare, Microsoft Excel, Microsoft Office, Workday About the job Experience: •1 year office, customer service, or related experience required. Medical office experience preferred. •Previous experience in a primary care of behavioral health setting preferred. •Knowledge of insurance, specifically Medicare, Medicare Advantage, and Medicaid preferred. •Demonstrated proficiency with Microsoft Office, Word, and Excel. •Demonstrated fluency in communicating in English and other required language (i.e Spanish) verbally as well as in written form required. Required Skills: •Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more •Robust earned paid time off program (PTO) •Federal Loan Forgiveness Program (available on eligible roles) •Tuition & Professional Development Assistance •Demonstrate a friendly, courteous and welcoming first impression to patients and their families. •Ensure all patient registration items, required data and documents are consistently and accurately captured and updated as needed in the EHR. •Demonstrate the ability to accurately schedule all of SH's available services while ensuring provider/clinician schedules are effectively managed. •Consistently address and collect copayments and other amounts owed, ensuring patients are aware of their financial responsibility and referring them for financial assistance when needed. Qualifications: •High School Diploma or equivalent required. Compensation: •Flexible work environment (work from home / hybrid options) •Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!