Hiring: Patient Services Coordinator Company: EVERSANA Location: Mason, OH Job Posted Time: 2026-09-17 10:08:03 Target Skills & Keywords : Microsoft Excel, Microsoft PowerPoint About the job Experience: •1 year experience Required Skills: •The Patient Services Coordinator is the first line of contact for all patient programs. They provide an exceptional patient experience through telephonic service, triaging documentation provided to appropriate parties and initiating patient setup. The CSR acts as secondary support for the care teams. •Our employees are tasked with delivering excellent business results through the efforts of their teams. •These Results Are Achieved By Manage all faxes which includes uploading to patient database and assigning to the correct Care Team member •Place outgoing and receive inbound telephone calls as necessary and route appropriately; if able resolve patient issue without further escalation •Maintain the confidentiality and integrity of protected health information; follows HIPPA security policies and procedures. •All other duties as assigned Qualifications: •First point of contact to triage inbound phone calls •Complete data entry tasks; enter and set up new patients in database •Compile new patient packets and mail out in a timely manner •Complete clerical duties including but not limited to photocopying, faxing, mailing and filing •Special project support as necessary •Assign follow ups to the appropriate team members •Acts as a backup to the receptionist •The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position. •An individual in this position must be able to successfully perform the expectations listed above. •The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. Compensation: •From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!