Hiring: Patient Service Representative (69634) Company: United Digestive Location: Atlanta, GA Job Posted Time: 2026-09-11 13:00:44 Employment Type: Remote Target Skills & Keywords : HIPAA, Microsoft Office About the job Experience: •Possesses the ability to deal with patients, visitors, co-workers, and physicians with courtesy and respect •Displays a professional outgoing warm and helpful attitude •Possesses compassion for dealing with people who are ill and need help •Plan, prioritize, and complete multiple tasks as delegated by the Patient Service Manager •Work under pressure; assess, respond, and communicate issues in a timely manner Required Skills: •Answer incoming calls in a timely and efficient manner while providing a high level of quality patient care and customer service at all times. •Schedules, reschedules, and manages cancellations and no shows for patient office visits and procedures •Maintains and updates current information on physicians schedules and endoscopy block time; schedules patients according to physician availability and preference •Collects and records accurate patient information according to the AGA Documentation Requirements •Ensures all applicable procedures are scheduled in AGA endoscopy suites; coordinates scheduling of procedures in hospital if necessary •Ensures all applicable ancillary services are scheduled at AGA •Handles requests for information or appointment received via the eCW Patient Portal or AGA Website in an efficient and timely manner •Mails/Emails information packets to patients who are new to the practice Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!