Patient Navigator

Signature Health, Inc. - Kirtland, OH

Hiring: Patient Navigator Company: Signature Health, Inc. Location: Kirtland, OH Job Posted Time: 2026-09-11 11:11:20 Employment Type: Full-time Target Skills & Keywords : EHR, Epic Systems, HIPAA, Program Management, Workday About the job Experience: •Two years of experience in a behavioral health environment or equivalent education required. •QMHS, Peer support, advocacy or other direct patient service experience preferred. •Verbal and written fluency in Spanish and English a plus. •Work is normally performed in a typical interior/office/clinical work environment. •While hours of operation are generally standard, flexibility to work evenings and extended hours may be required. Required Skills: •Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more •Robust earned paid time off program (PTO) •Federal Loan Forgiveness Program (available on eligible roles) •Professional Development Support •Effectively establish positive and supportive relationships with patients by phone by providing resources, addressing dissatisfaction, advocating and resolving barriers to care. •Provide a comprehensive explanation of the breadth of services provided at Signature Health, including Primary Care, Behavioral Health, Dental and Pharmacy. •Document all patient encounters in the EHR in a timely manner while thoroughly recording billable interventions utilized. •Work collaboratively with patient's care teams, once established, to ensure quality integrated care. Qualifications: •High School diploma required. Associates degree in a related field preferred. Compensation: •Flexible work environment (work from home / hybrid options) •Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!