Hiring: Patient Experience Advisor Company: Press Ganey Location: Maryland, United States Job Posted Time: 2026-09-16 18:10:46 Employment Type: Remote About the job Experience: •5 years in healthcare, with a strong focus on patient experience improvement. •Minimum 5 years in healthcare, with a strong focus on patient experience improvement. Required Skills: •We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action. •To put Human Experience at the heart of organizations so every person can be seen and understood. •Energize the customer relationship: Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions. •Success starts with me: Personal ownership fuels collective success. We each play our part and empower our teammates to do the same. •Commit to learning: Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow. •Dare to innovate: We challenge the status quo with creativity and innovation as our true north. •Better together: We check our egos at the door. We work together, so we win together. •Position Overview: Patient Experience Advisor Qualifications: •Expertise: In-depth knowledge of Hospital CAHPS (HCAHPS) and Clinician & Group CAHPS (CG-CAHPS) required. •Analytical Ability: Strong grasp of improvement methodologies, data analytics, and industry best practices. •Mindset: Passionate about patient experience, proactive in problem-solving, and committed to follow-through. •Adaptability: Comfortable in a fast-paced environment with the ability to manage multiple priorities. •Travel: Willingness to travel up to 25% for client engagements. •Bachelor’s degree required. •To work #BetterTogether, we embrace a hybrid model for team members located near our hubs in Chicago, South Bend, or Boston •. We gather in-office three days a week (Tuesday–Thursday), with remote flexibility on other days. This schedule may adjust based on travel needs. •Don’t meet every single requirement? •Additional Information For US Based Jobs Compensation: •$81,000 - $115,000 / year •Flexible work environment (work from home / hybrid options) •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!