Hiring: Patient Experience Advisor Company: Hugh Chatham Health Location: Libertyville, IL Job Posted Time: 2026-09-12 13:42:44 Employment Type: Full-time Target Skills & Keywords : Aurora, Microsoft Excel, Microsoft PowerPoint About the job Experience: •5 years of experience in curriculum design, group facilitation and training, implementation of large scale transformation /change initiatives, organizational development, or human resource consulting, performance improvement. Required Skills: •Accountable for successful relationships with site/system administrative teams. Partners with site leadership and Patient Experience teams to develop and effectively execute a site implementation plan to hardwire and sustain the Signature Experience. •Ensure Patient Experience project deliverables are completed on time, according to the predetermined specifications, and with the achievement of expected outcomes. •Provide coaching and direction to site Patient Experience teams to ensure team effectiveness and achievement of outlined objectives. •Serve as an expert resource for site leadership on organizational change, performance, development and all components of the Signature Experience model. •Provides coaching to build skill for leadership teams on the use of evidence-based practices, tactics and techniques. •Licensure, Registration, And/or Certification Required •Bachelor's Degree in Organizational Development, or Bachelor's Degree in Education. •Typically requires 5 years of experience in curriculum design, group facilitation and training, implementation of large scale transformation /change initiatives, organizational development, or human resource consulting, performance improvement. Qualifications: •Operates all equipment necessary to perform the job. •Exposed to a normal office environment. •This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!