Hiring: Patient Care Coordinator-Deland, FL Company: Sonova Group Location: DeLand, FL Job Posted Time: 2026-09-16 18:05:26 Employment Type: On-site Target Skills & Keywords : EHR, EMR, HIPAA, Microsoft Office About the job Experience: •2+ years in a health care environment is preferred •Previous customer service experience is required •We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. •We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova Required Skills: •Greet patients with a positive and professional attitude •Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic •Collect patient intake forms and maintain patient files/notes •Complete benefit checks and authorization for each patients’ insurance •Provide first level support to patients, answer questions, check patients in/out, and collect and process payments •Process repairs under the direct supervision of a licensed Hearing Care Professional •Prepare bank deposits and submit daily reports to finance •General sales knowledge for accessories and any patient support Qualifications: •High School Diploma or equivalent •Associates degree, preferred •Prior experience/knowledge with hearing aids is a plus •Professional verbal and written communication •Strong relationship building skills with patients, physicians, clinical staff Compensation: •00 an hour + Sales Incentive Bonus! Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!