Hiring: Patient Care Coordinator Company: Pixel Care Location: Cedar Knolls, NJ Job Posted Time: 2026-09-03 14:16:46 Employment Type: Full-time / On-site Target Skills & Keywords : EMR, HIPAA, Microsoft Excel, Microsoft Office About the job Experience: •100+ years of combined experience, our professionals are confident in making the patient experience and journey easier. Required Skills: •We’re looking for a compassionate, organized, and service-minded •To support patients throughout the medication fulfillment process. This is a full-time, on-site position based at Pixel’s satellite location in Cedar Knolls, NJ. The schedule for this role rotates between 9 am and 11:30 am ET start times throughout the week, with participation in a monthly Saturday rotation from 9 am to 3 pm ET. •Provide compassionate, accurate, and timely support to patients through phone calls, messages, and other communication channels. •Support patient onboarding by gathering, confirming, and accurately documenting patient, prescription, medication, allergy, insurance, and other required information. •Coordinate medication scheduling, refill requests, shipment arrangements, and other activities needed to support timely medication fulfillment. •Respond to patient questions about medication status, scheduling, refills, shipments, documentation requirements, available resources, and general pharmacy services. •Educate patients on the medication fulfillment process, shipment expectations, available resources, and what to expect next. •Resolve patient questions and service needs within the scope of your role and follow through on commitments made during patient interactions. Qualifications: •High school diploma or equivalent. •Active pharmacy technician registration in New Jersey. •Eligibility and willingness to obtain pharmacy technician registrations in Texas, and additional states as business needs require upon hire. •Strong written and verbal communication skills with a compassionate, patient-centered approach. •Excellent attention to detail and the ability to accurately manage a high volume of patient information, documentation, and tasks. •Strong organizational and time-management skills with the ability to prioritize needs and proactively move work forward. •Strong problem-solving skills and a willingness to investigate and resolve issues rather than simply identify the problem. •Sound judgment and the ability to recognize when a patient question, clinical concern, or service issue requires support from another team or resource. •Demonstrated capacity to work independently while collaborating effectively with patients, pharmacists, providers, and cross-functional team members. •Demonstrated capacity to thrive in a fast-paced environment while maintaining accuracy, professionalism, and attention to detail. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!