Parts Specialist

LiftOne - Greensboro, NC

Hiring: Parts Specialist Company: LiftOne Location: Greensboro, NC Job Posted Time: 2026-09-10 10:14:24 About the job Experience: •4 years of relevant parts inventory, replenishment or equivalent combination of experience within the service industry, preferably with exposure to high-volume transaction environments. •Must possess a strong customer-first attitude. •Past technician experience with parts knowledge a plus. •Demonstrated capacity to perform basic math functions. Counting inventory items by case qty, etc •Proficiency in using inventory management software, customer sales or service order tools. Required Skills: •Monitor the parts request ticketing queue to support the technicians with appropriate actions and updates. •Provide customer service for inside sales, walk in customers & process incoming orders. •Partner cross-functionally with technicians and the procurement team to ensure timely material replenishment requirements are captured and executed. •Check availability of material across the LiftOne materials network. •Create and modify sales and/or service orders to meet customer requirements for material, quantity, shipment urgency, and shipment location. •Assist customers in finding the correct parts for their equipment and process sales transactions all while ensuring a positive customer experience •Drive outbound sales calls to increase parts sales •Review and investigate material accuracy based on technician manuals, vendor portal information, and part interchangeability or supersession. Qualifications: •To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualifying individuals to perform the essential functions. •High school degree or equivalent Compensation: •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!