Parts Customer Care Representative

Crown Equipment Corporation - Stow, OH

Hiring: Parts Customer Care Representative Company: Crown Equipment Corporation Location: Stow, OH Job Posted Time: 2026-09-16 11:31:01 Employment Type: Full-time Target Skills & Keywords : Segment About the job Required Skills: •Answer and process incoming parts calls from customers and service technicians. •Pull orders, receive and put up stock. •Order parts and develop relationships with Crown factory and outside vendors. •Enhance customer retention by monitoring customer satisfaction with parts support and by responding to customer concerns/requests. •Maintain direct contact with current and prospective customers. •Inventory control to include cycle counts of stockroom, vans and customer consignments. Qualifications: •High school diploma or equivalent •Valid driver's license and good driving record •Good verbal communication, written communication, interpersonal, organizational, numerical perception, and computer skills •Parts or inventory control experience and lift truck industry experience preferred •Demonstrated capacity to work in a team environment •Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!