Partner Support Analyst

PlanSource - Orlando, FL

Hiring: Partner Support Analyst Company: PlanSource Location: Orlando, FL Job Posted Time: 2026-09-16 11:31:30 Employment Type: Remote Target Skills & Keywords : Agile, Microsoft Excel, Microsoft PowerPoint, Quality Assurance About the job Experience: •0-2 years of technical experience such as help desk support, time and attendance implementation or software configuration, and training or related education. •2 years of technical experience such as help desk support, time and attendance implementation or software configuration, and training or related education. Required Skills: •Work closely with the HCM Partners to ensure that client expectations are continually met. •As a Partner Support Analyst, you will be responsible for the overall ownership, advancement, coordination, and completion of assigned tasks and activities. •An Analyst is also responsible for successfully completing tasks and activities while managing interactions between different internal departments, clients, and vendors to fulfill our contractual obligations. •The work performed in this role will directly impact productivity, effectiveness, and overall customer satisfaction. Qualifications: •As the Partner Support Analyst •, you will bring at least 0-2 years of technical experience such as help desk support, time and attendance implementation or software configuration, and training or related education. •Knowledge regarding general benefits, payroll, human resource compliance information •Knowledge of customer relationship management (CRM) tools •Able to work independently and in a team environment and take the lead when necessary •Willingly collaborates and shares knowledge with others •Practices strong communication skills with a customer service focus •Able to comfortably and effectively present to audiences of various sizes •Competencies: skilled, prioritization, critical thinking, process management, leadership, time management •Works independently with a strong ability to learn new skills Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!