Partner Success Engineer (Infrastructure)
Deepgram - United States
Hiring: Partner Success Engineer (Infrastructure) Company: Deepgram Location: United States Job Posted Time: 2026-09-14 10:21:13 Target Skills & Keywords : Cloudflare, Docker, Helm, Kubernetes, Machine Learning, Python, Twilio, TypeScript About the job Experience: •000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram. •7+ years, but we care more about the shape of your experience than the exact number. Qualifications: •Strategic partner management — you build trust from individual developers and platform engineers up to CTOs, own the full partner lifecycle, and turn technical adoption into channel growth across OEMs, distributors, cloud and inference providers, and other multi-party commercial relationships. •AI-native operating model — AI is how you work, not a tool you occasionally reach for. When you hit recurring work, your instinct is to build the system that removes it. •You thrive on bringing definition to ambiguity. You form a point of view and bring a recommendation rather than staying in open-ended discovery mode. You’re comfortable operating outside your comfort zone, you question the status quo, and you learn fast. •Serve as the technical advisor and strategic owner for a portfolio of strategic infrastructure partners, engaging everyone from developers and platform/ML engineers to CIOs and CTOs. •Own the full partner lifecycle: onboarding, adoption, technical enablement, expansion, and advocacy. •Drive joint adoption through live demos, workshops, deployment architecture guidance, benchmarking, troubleshooting, and best-practice recommendations — making Deepgram successful inside the partner’s environment and on the partner’s hardware and platforms. •Lead joint technical validation: scope and run POCs and evaluations that prove Deepgram models on partner infrastructure across self-hosted, on-prem, air-gapped, dedicated, and on-device/edge deployments, including security-sensitive and regulated use cases. •Run discovery continuously: surface partner problems, understand their business impact, and translate them into actionable requirements for product and engineering. •Identify and scope expansion (cross-sell, upsell, multi-product, co-sell) in partnership with Sales, and activate partner channels — OEMs, distributors, marketplaces, and cloud/inference providers — to reach their customer base. Lead executive business reviews and joint planning sessions. •Support joint go-to-market and co-marketing in partnership with Marketing — joint blogs, one-pagers, PR, and live demos at partner events and industry conferences — to drive awareness and activate the channel. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!